Privacy Policy

IBAC WATER ("IBAC WATER," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have. By using this site you agree to the practices described here.

Information we collect

Information you provide

When you place an order or contact us, we may collect your name, email address, shipping and billing address, phone number, and order details. Payment card details are entered on our payment processor's secure checkout — we do not store full card numbers on our servers.

Information collected automatically

Like most websites, we automatically collect certain technical information such as your IP address, browser type, device information, pages viewed, and referring links. We use cookies and similar technologies to operate the site, remember preferences, and understand how the site is used.

How we use your information

We use the information we collect to process and fulfill orders, arrange shipping, provide customer support, send order and account communications, operate and improve the website, prevent fraud and abuse, and comply with our legal obligations. We may send you marketing communications where permitted; you can opt out at any time.

How we share information

We do not sell your personal information. We share information only with service providers who help us operate our business — such as payment processors, shipping carriers, and analytics providers — and only as needed to perform their services. We may also disclose information where required by law, to enforce our terms, or in connection with a business transfer.

Cookies

We use essential cookies required for the site and checkout to function, and analytics cookies that help us improve the experience. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing. To make a request, contact us using the details below. We will respond consistent with applicable law.

Children

Our website and products are intended for professional and research use and are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Changes to this policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will update the "last updated" date above.

Contact us

Questions about this policy? Email support@ibacwater.com or write to us at [Business address placeholder].